REFUND POLICY

  1. FOOD PRODUCTS

Due to the perishable nature of food products and for hygiene and food safety reasons, food items cannot be returned or exchanged once delivered.

  1. TASTE PREFERENCES

Taste preferences are subjective and do not constitute a valid reason for a refund, replacement, or exchange.

French Taste and Co cannot accept refund requests based on personal taste, texture, aroma, or individual product preferences.

  1. DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photographs of the product and packaging

Following review of your claim, French Taste and Co may offer a replacement, store credit, or refund where appropriate.

  1. REFUND PROCESSING

Approved refunds will be issued to the original payment method used during purchase.

Processing times may vary depending on your payment provider.

  1. CONTACT

For all refund-related enquiries, please contact:

French Taste and Co

Email: 

contact@frenchtasteandco.com